Why NetGain?

See how NetGain can help your business achieve more with optimized technology.

Many SMBs aren't aware of the ways that flawed technology is already limiting their ability to meet their strategic objectives. NetGain guides clients to measurable business improvement through optimized technology infrastructure. We remove bottlenecks and systemic constraints you’re not even aware of, so you can grow without limits.

By outsourcing the management, maintenance, and support of your company’s IT to NetGain, you’re free to focus on your top business priorities. The depth and breadth of NetGain’s understanding of the operational needs of local governments, electrical cooperatives, educational institutions, and healthcare providers has enabled us to develop our own proprietary fiber-optic network for delivering metropolitan-grade IT and services to rural communities.

We know that your success is our success. That’s why we build IT solutions tailored to your unique business and budget. You’ll never pay for technology you don’t want or need. NetGain technicians work as an extension of your business, ensuring you and your staff are on the same page when it comes to IT.

Our Differentiation

  1. We have clients, not customers. Clients are businesses you have relationships with. Customers are businesses you do transactions with.
  2. We invest in your uptime. Our team is technically trained and located in-house 24x7x365—so the person reviewing alerts and checking on your back-ups is sitting in our building—they aren’t paged by a third party when you call and they aren’t working from their home.
  3. We have a sense of urgency. We work to prevent issues, however when there is a disruption, we spring to action—troubleshooting and communicating with you on a resolution
  4. We understand your business. High availability and system redundancy are important to us. We learn about your business processes and develop continuity strategies to match your needs and budget.
  5. We are constantly learning. Our knowledge base documents your unique environment — your network diagram, your applications, your providers — so any technician or engineer can be of assistance. We review and update this regularly to assist your vCIO in the development and execution of your IT Roadmap.
  6. We talk about response, resolution and client satisfaction every day. Accountability starts with measurement and communication. Each morning we huddle as a team, whether in person or by telepresence, and discuss key metrics to ensure we are all on the same page for the day’s priorities.
  7. We take security seriously. It starts with our policies and is implemented through employees’ use of industry-leading password management, remote access tools, encryption, and multi-factor authentication, and it extends to unique client passwords and defined permissions for your privacy and protection. If you are in a regulated industry, we can help you with compliance for NIST, PCI, HIPAA, LEADS, and more.
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Awards & Recognitions

NetGain is the recipient of numerous national industry awards, and has been recognized as one of the area’s fastest growing entrepreneurial businesses. Our many awards include:

  • CRN Fast Growth 100 listee
  • INC 5000 listee
  • Micro Seismic Partner of the Year
  • CRN Fast Growth 100 listee
  • Microsoft Gold Partner recognition
  • INC 5000 listee
  • Recognized as one of CRN’s 40 Most Innovative MSPs
  • INC 5000 listee
  • INC 5000 listee
  • Recognized as one of CRN’s 40 Most Innovative MSPsMSPmentor 501 Top Global MSP listee
  • Advanced Collaboration Architecture Specialization recognition from Cisco
  • CEO Michael Minnich honored in MSPmentor 250 Report as world leading MSP executive.
  • INC 5000 listee
  • CompTIA MSP Partner Trustmark for Network Services, Servers and End-User Devices
  • MSPmentor 501 Top Global MSP listee
  • CRN MSP500
  • Pioneer 250
  • Advanced Cloud & MSP-certified by Cisco
  • MSPmentor 501 Top Global MSP listee
  • CRN MSP500
  • Pioneer 250