Job Title: Inside Sales Consultant/Sales Support
Department: Sales

Time Commitment: Full-time
Reports To: COO
FLSA Status: Non-Exempt
Location: Bellefontaine, Ohio


The Inside Sales Consultant supports vCIOs within established accounts through product and service quotations and renewals. The role exists to be the vCIOs’ back office support, ensuring we have timely, well-researched responses to Clients and managing activities while vCIOs are out visiting clients. This role will also be the lead for Quosal, our internal quotation and proposal tool.

Essential Duties and Responsibilities

Essential Duties and Responsibilities include the following:

  • Prepare hardware, software and warranty quotes for vCIOs as requested
  • Follow-up on quotes presented to Clients
  • Managed maintenance contract renewals
  • Initiate true-ups, prepare analysis and schedule meeting to discuss agreement renewals
  • Review Executive Summaries and notify vCIOs of issues prior to the summaries being delivered to Clients
  • Help prepare client meeting agendas
  • May help to schedule meetings, training and product demonstrations
  • Create standard templates for quoting basic hardware, software and recurring services
  • Act as subject matter expert and point of contact for Quosal
  • Maintain working knowledge of PC, phone, internet and related solutions


Minimum Position Qualifications:

  • Technical aptitude and continued interest in learning new technology strategies for the benefit of our company and clients
  • Interpersonal skills, professional conduct and communication skills to effectively gather data, ask questions and discuss problems with internal personnel, external vendors and clients
  • Excellent written and verbal communication and presentation skills to effectively communicate technical and non-technical information to all levels within the organization
  • Bachelor’s degree in IS or related equivalent work experience in an Information Systems position

Desired Previous Job Experience:

  • Experience in Networking Technologies, and other related technologies.
  • Working knowledge of ConnectWise PSA
  • Familiar with sales process

Supervisory Responsibilities

This position has no direct supervisory responsibilities.


This position is a non-exempt position with bonus plan.

Equal Opportunity Employer

NetGain Information Systems Company is an Equal Opportunity Employer.

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